MestoKart Privacy Policy
MestoKart collects information from merchants (referred to as "Sellers") when they register on our platform, upload product catalogs, or engage in transactions. We respect your privacy and are committed to safeguarding your personal information. By using MestoKart's Services, you agree to the terms outlined in this Privacy Policy and the MestoKart Terms of Service.
Information We Collect from Sellers
- Business and Contact Information: Name, company name, email address, phone number(s), business address, and business type.
- Financial Information: Payment details, including credit card information, business bank account information, and government-issued identification (where necessary).
- Platform Usage Data: Information about how you use MestoKart, such as devices and browsers used, IP addresses, browsing behavior, and interactions with the platform.
- Location Information: We may collect and use precise or approximate location information from your device when you use the app. This may occur when you enable location services to auto-fill your business address, verify store location, or optimize service delivery.
- Customer Information: Personal information about your customers that you share with us or that customers provide while shopping or during checkout.
How We Use Seller Information
- Provide Services: Confirm your identity, process orders, handle payment transactions, manage your account, and verify your business location.
- Improve Services: Enhance platform performance, interface, and seller experience.
- Marketing and Advertising: Notify you of updates, new features, and promotional campaigns.
- Legal Compliance: Fulfill legal, regulatory, and fraud prevention requirements.
How We Use Location Data
- To assist you in automatically filling out your store address during registration or profile updates.
- To verify your business location for better customer trust and platform compliance.
- To optimize services related to order pickup, delivery, or other location-based features (if applicable).
- We do not share your precise location data with advertisers. Location data is used solely for internal operations and improving service quality.
Seller Responsibilities
- Provide Accurate Information: Ensure business details and product listings are correct and current.
- Maintain Customer Privacy: Obtain necessary consents before sharing customer data with MestoKart or third parties.
- Protect Account Information: Keep login credentials confidential. MestoKart is not responsible for unauthorized access resulting from your failure to secure your account.
Sharing Seller Information with Third Parties
MestoKart may share your information with trusted third-party service providers, partners, and advertising platforms to facilitate business operations. These third parties may use your information to:
- Help manage orders, payments, logistics, or advertising.
- Respond to legal requests or regulatory requirements.
We may also share your information during mergers, acquisitions, or sale of company assets, subject to notification.
Data Retention
We retain your information as long as necessary to provide services or comply with legal obligations. You can update, delete, or restrict access to your information through your account settings or by contacting us.
Control Over Your Information
You may access, update, amend, or delete your personal information by logging into your MestoKart Seller account or contacting our support team.
Security of Seller Information
We implement reasonable security measures to protect your personal and financial information. However, no method of data transmission or storage is fully secure. We advise you to safeguard your account credentials carefully.
Changes to Privacy Policy
MestoKart may update this Privacy Policy from time to time. Any material changes will be notified via email or within the app. Continued use of the platform after such updates constitutes your acceptance of the revised policy.
Contact Us
If you have questions, concerns, or requests regarding your privacy or data protection, please contact:
Email: support@mestokart.com
Last Updated: 12/5/2025